FREQUENTLY ASKED QUESTIONS

Our online store is stocked across all 4 of our retail and warehouse locations. Therefore some items may be located seperately and need to be transferred between stores. We will endeavour to dispatch your order as soon as possible.

Contact us at support@valhallatactical.com.au and we will issue you a new single use code.

We offer complementary Startrack Fixed Price Premium to all customers. If you require your order immediately please contact our staff at support@valhallatactical.com.au to discuss available options.

Yes we do ship internationally, please contact us at support@valhallatactical.com.au to get a quote for shipping.

You can pay using an international credit card through PayPal.

We accept all major credit cards including AMEX. We also accept payments through PayPal, Afterpay and Zippay.

If we have your item in our Brisbane warehouse we will endeavour to ship it the day its ordered via Startrack which usually provides next day delivery. If stock is held in another location it may take a few days to ship.

If you require your item to be shipped to a PO box this can take longer for delivery due to Australia posts slower delivery times. Upon request we can ship express Australia post, but there will be an additional fee.

Email us at support@valhallatactical.com.au

Yes, but please notify us via email at support@valhallatactical.com.au

If your order has already been shipped and you change your mind and want to return the goods for a refund please notify our staff at support@valhallatactical.com.au Please note once we have received the goods back and have inspected them and found they are in good order (unworn, free of marks or odours and with all the packaging and labels), we will refund the amount paid, minus the original shipping costs. If you received free shipping for your purchase a standard amount of $19.95 will be deducted from your refund to cover our shipping costs.

Click here view more Information about this in our Shipping and Returns page

If you wish to exchange your order with another product, we can process your request as long as the item is it’s original condition and hasn’t been worn and the tags are still attached. If you wish to have your order shipped via mail there will be a $19.95 restocking fee (this fee covers the shipping back to your location).

Click here view more Information about this in our Shipping and Returns page

Please notify us ASAP via email at support@valhallatactical.com.au to discuss.

Click here view more Information about this in our Shipping and Returns page

Please notify us ASAP via email at support@valhallatactical.com.au.